Introduction

TicketFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform and services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Bio, profile picture, organization details, and preferences
• Event Information: Event details, descriptions, images, and related content you create
• Payment Information: Billing address and payment method details (processed securely through third-party providers)
• Communication Data: Messages, support tickets, and feedback you send to us

Automatically Collected Information

• Usage Data: How you interact with our platform, pages visited, and features used
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing payments and managing subscriptions
• Communicating with you about your account and our services
• Sending notifications about events and platform updates
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Event Attendees: When you create public events, certain information may be visible to attendees
• Service Providers: Third-party vendors who help us operate our platform (payment processors, email services, etc.)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent
• Use your data for purposes other than those described in this policy

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we process your information

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@ticketflow.com
• Phone: +1 (555) 123-FLOW
• Address: 123 Event St, San Francisco, CA 94102