1. Acceptance of Terms

By accessing and using TicketFlow ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TicketFlow is an online platform that enables users to create, promote, and manage events, as well as purchase and manage tickets for events. The Service includes web-based applications, mobile applications, and related services.

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to create an account
• One person may not maintain more than one account

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these terms

4. Event Organizer Terms

Event Creation

• You must have the right to create and host the events you list
• Event information must be accurate and not misleading
• You are responsible for delivering the event as described
• You must comply with all applicable laws and regulations

Payments and Fees

• We charge a service fee for ticket sales processing
• Fees are deducted from ticket sales before payout
• Payouts are processed according to our payment schedule
• You are responsible for any taxes on your earnings

Refund Policy

• Organizers set their own refund policies for events
• Refunds must be processed through our platform
• We reserve the right to issue refunds in cases of fraud or violation

5. Attendee Terms

Ticket Purchases

• All ticket sales are final unless otherwise specified by the organizer
• You must provide accurate information for ticket delivery
• Tickets are non-transferable unless specified by the organizer
• You agree to comply with event rules and venue policies

Event Attendance

• Admission to events is subject to organizer and venue policies
• We are not responsible for event cancellations or changes
• Event organizers are responsible for the quality and delivery of events

6. Prohibited Uses

You may not use our service for:

• Any unlawful purpose or to solicit others to perform unlawful acts
• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Infringing upon or violating our intellectual property rights or the intellectual property rights of others
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
• Submitting false or misleading information
• Uploading or transmitting viruses or any other type of malicious code
• Spamming, phishing, or engaging in other fraudulent activity

7. Content and Intellectual Property

Your Content

• You retain ownership of content you create and upload
• You grant us a license to use your content for service operation
• You are responsible for ensuring you have rights to all content you upload
• We may remove content that violates these terms

Our Content

• The TicketFlow platform and its content are protected by intellectual property laws
• You may not copy, modify, or distribute our platform without permission
• Our trademarks and logos may not be used without written permission

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Payment Terms

Service Fees

• We charge a percentage-based fee on ticket sales
• Payment processing fees may apply
• Fees are subject to change with notice

Payment Processing

• All payments are processed through secure third-party providers
• We do not store payment card information
• Disputes should be directed to us first before contacting payment providers

10. Disclaimers and Limitation of Liability

Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Limitation of Liability

To the maximum extent permitted by law, TicketFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Indemnification

You agree to defend, indemnify, and hold harmless TicketFlow and its affiliates from and against any claims, damages, costs, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

Termination by You

• You may terminate your account at any time
• Termination does not affect existing obligations
• Some data may be retained as required by law

Termination by Us

• We may terminate accounts for violation of these terms
• We may suspend service for maintenance or legal reasons
• Termination may result in loss of access to your account and data

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through the platform or email. Continued use of the Service after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@ticketflow.com
• Phone: +1 (555) 123-FLOW
• Address: 123 Event St, San Francisco, CA 94102